Our Wallet Warranty Policy*
Coverage:
Our wallets are backed by a 1-year limited warranty against manufacturing defects in materials and workmanship, starting from the date of purchase.
What’s Covered:
- Stitching coming undone
- Broken zippers or closures
- Defective card slots or compartments
- Issues with hardware (snaps, buckles, etc.)
What’s Not Covered:
- Normal wear and tear scratches, scuffs, fading)
- Accidental damage (e.g., water damage, drops, misuse)
- Theft or loss
- Alterations or repairs made by unauthorized persons
Claim Process:
- Provide proof of purchase (receipt or order number).
- Submit photos showing the defect.
- Our team will review the claim within 5 business days.
- If approved, we will repair, replace, or offer store credit for the product.
Additional Terms:
- Warranty is valid only for the original purchaser.
- Replacement items do not renew or extend the original warranty